Case Study

How Hines Improved its Metering

Discover how Hines, a global real estate firm, overcame inaccurate submeter billing and lack of support with Genea. With over 6 million square feet of Class-A office space, Hines faced challenges in billing accuracy and transparency. Genea conducted an extensive audit, identifying key areas for improvement, including outdated meters and incorrect multipliers. Through a cloud-based submeter billing system and 24/7/365 support, Genea transformed Hines’ billing process. Find out how this partnership ensures accurate billing and empowers Hines to focus on delivering exceptional property management services.